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How We Handle Your Privacy

We collect the minimum information needed to run your account, process your bKash, Nagad or Rocket deposits, and verify withdrawals. This policy explains what we gather, why we need it, and how you can request access or deletion.

Account data onlyPayment verificationRequest changes anytimeBangladesh-focused service
tk777 How We Handle Your Privacy
DATA PRACTICES

How We Protect Your Information

We encrypt payment data when it moves between your device and our servers. Account passwords are hashed so even our team cannot read them. We log device identifiers and IP addresses to detect unusual login patterns and block unauthorized access attempts.

Payment Encryption When you confirm a bKash, Nagad or Rocket deposit, the transaction reference travels over an encrypted link. We store only the last four digits of your payment account number for withdrawal matching.
Cookie Management Session cookies keep you logged in across pages; analytics cookies measure page load times and popular game categories. You can disable non-essential cookies in your browser without losing core account functions.
Data Retention Active accounts keep transaction records indefinitely so you can review deposit and withdrawal history. Closed accounts are archived for two years to meet audit requirements, then permanently deleted from our primary database.
Request Your Data Ask support for a copy of your account information in JSON or CSV format. We will verify your identity with an OTP sent to your registered phone, then deliver the file within five business days.
PRIVACY SUPPORT

Contact Us About Your Data

If you want to review the information we hold, update account details, or request deletion, our support channels are open every day. Live chat is the fastest path for data-access requests; email works when you need a written record.

Live Chat Open the chat bubble at the bottom right of any page and ask for a data-access request. Our team will confirm your identity and walk you through the process during business hours.
Email Support Send your request to the support address shown in your account settings. Include your registered phone number so we can verify ownership before sharing account data.
Account Settings Log in and visit the profile tab to update your phone number, change your password, or review recent payment history. For full data export or deletion, contact support directly.

Privacy Policy Questions

We collect your phone number for login, your payment-method identifier for bKash, Nagad or Rocket deposits, and device type to optimize the app layout. We do not ask for your national ID or home address during registration.

Contact live chat or email support with your registered phone number. We will send an OTP to confirm your identity, then prepare a file containing your account details, transaction history, and login records within five business days.

Yes. Ask support to close your account; we will archive transaction records for two years to meet financial-record requirements, then permanently delete all personal data. You cannot reopen a deleted account with the same phone number.

We share transaction references with our payment processor to confirm bKash, Nagad or Rocket deposits and complete withdrawal transfers. We do not sell your data to advertisers or unrelated services.

Active accounts retain full logs. Closed accounts keep transaction records for two years after your last login, then we delete them. You can request early deletion by contacting support if local law permits it.

Session cookies keep you logged in; analytics cookies track popular game categories and page load times. You can disable analytics cookies in your browser settings without affecting deposits or withdrawals.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.